Website TS International Recruitment Ltd
Recruiting professionals for the HVAC & Refrigeration markets
Our Client is a global leader in consumer electronics and core components.
They are looking to recruit a Sales / Technical Support Engineer to support the external sales team, Distribution Partners and other customers with pre-sales and technical support.
Provide Sales Team, Distribution Partners and Customers with product information in a timely manner.
Provide Sales Team, Distribution Partners and Customers with a Project design service utilising Software and AutoCAD if required.
Provide Sales Team, Distribution Partners and Customers with accurate quotations in-line with Company guidelines to maximise both sales & profit.
Collate and analyse competitors product RRP pricing and ensure quotations are in line with the market expectations.
Collate competitors’ product information to provide useful sales tools and product information.
Operate Project Registration to ensure activities of distributors with end users (products, sales activity, stock levels, etc.) is understood.
Constantly develop Air Conditioning product knowledge.
Manage the project pipeline to ensure it is updated on a regular basis.
Enter customer orders onto SAP, update internal order book and facilitate deliveries from warehouse, as and when required.
Build relationships with customers and keep them informed of delivery schedules and accurate stock availability in a timely manner.
Manage stock activity to ensure information is up to date on stock levels, sales out data and which distributors are selling to which end users.
Contribute to meetings and assist in forecasts, utilising pre-sales project knowledge and customer feedback.
Educated in Mechanical Engineering (HND or degree level).
Good IT skills.
Operational use of SAP Business Software.
Operational use of AutoCAD.
Pro-active support of sales function with design and product solutions ability.
Good presentation skills.
Strong communication and organisational skills and business acumen.
Good project management skills and ability to work well under pressure.
Professional manner and attitude.
Knowledge of Air Conditioning systems (at least theoretical)
Strong relationship-building skills
UK operational experience in Air Conditioning industry
Experience in order processing.
Background of technical support & training.
For more information about this position, please contact David Walker on : 0118 930 4444 or [email protected]