Mitsubishi’s Lush smell of success

UK: Cosmetics retailer Lush is benefitting from energy efficient air conditioning at its HQ in Poole, Dorset, following the installation of a Mitsubishi Electric City Multi VRF heat recovery system. 

Twelve ceiling-suspended City Multi VRF indoor units and one floor-positioned unit were supplied to a new unit at Lush’s HQ in Dolphin Quays – a complex made up of both residential apartments and office spaces. The system was installed by Wimborne-based Modern Facilities Services. 

Krystal James, project coordinator at Lush, said “We wanted a system that would create a pleasant working environment for our staff, whilst fitting comfortably into the office environment. We also wanted to make sure we avoided any draughts for our employees.”

Two Lossnay mechanical ventilation and heat recovery units were also installed at the site in order to remove stale air from the office. 

There were a number of challenges during the installation which had to be overcome, including the need to create additional frameworks for the units to sit on, and working with a large amount of existing pipework at the site.

“With a tight eight-week time scale to work towards, the team had to work hard and fast to ensure everything was delivered when promised,” said Modern Facilities Services director Gary Whitcher. “We are proud of the result and are pleased to hear that Lush Ltd is considering rolling out the same system to its other sites.”