Datanavi app leads Panasonic maintenance
6th April 2018
EUROPE: Panasonic has released a new app which provides detailed product information on its air conditioning and heating solutions.
The Datanavi app is said to deliver essential product information directly to the smart device of the product owner or maintenance professional, allowing them to quickly and easily complete commissioning and maintenance tasks.
The Datanavi app is powered by Panasonic’s Light ID technology. This recognises a product’s unique Light ID code, which is transmitted by the LED light source in the product remote controller. App users receive the ID code by holding a smart phone up to the LED light source on the remote, which will then transmit invisible high-speed light flashes or Light ID codes. After receiving the ID, the app will connect to the Cloud to acquire the product’s associated information, instantly displaying it on the device’s screen. For this to work, a new remote controller (CZ-RTC5B) with light ID technology can be used with selected Panasonic heating and cooling products.
Information stored in the cloud database includes, for example, manuals, installation and maintenance details or energy consumption reports to highlight ways to save and increase efficiency.
The app can also notify users when maintenance is required. When the remote controller shows an error code, the user can get a detailed description of the error by scanning with their smartphone. As a result, end users can access professional support quickly and connect to product information instantly.
The app is said to be beneficial for maintenance professionals as it allows them to track product history, access specific manufacturer product information and servicing requirements. Installers that use Datanavi can also access user manuals and technical data, anytime, anywhere, giving them the information required at their fingertips and saving valuable time.
The Datanavi service is available in the UK next month.
