UK: The UK subsidiary of Italian air conditioning manufacturer Aermec is enabling customers to witness-test equipment by video link.
The company’s factory near Verona is extremely busy with factory Acceptance testing regularly taking place. The provision of a video link for customers who do not wish to travel, ensures that the testing of their equipment can still be observed and discussed real-time.
The facility, in collaboration with London-based building services contractors TClarke, is part of Aermec’s on-going environmental strategy to reduce the company’s carbon footprint and deliver tangible savings for customers.
“We have been planning for some time how we can minimise travel for our employees but also assist our customers who have traditionally travelled to the factory in Italy to monitor Factory Acceptance Testing (FAT),” explained Aermec UK MD Paul Lawrence. “With the Coronavirus starting to have an impact on businesses and some companies wary of employees taking business trips, we decided to offer video-conferencing facilities sooner, to alleviate customer concerns and help those whose travel is restricted. The technology is available and it makes sense to use it.”
The test screen will be monitored and there will be a live link into the test cell enabling customers to fully participate, view data and discuss any questions as they arise.
Video-conferencing also offers greater flexibility and the opportunity for more customers from the same company to engage in the tests without incurring flights and hotel costs.