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Coolkit adds in-house aftercare

UK: Refrigerated vehicle specialist CoolKit has created an in-house aftercare department, providing refrigerated vehicle service, maintenance and repair nationwide.

Previously CoolKit has worked in partnership with former sister company CVS Refrigeration, concentrating on the North-West area. However, the department has now been moved in-house with a network of mobile refrigeration engineers available nationwide.

“Our engineers have a full understanding of the different types of refrigeration units within the industry, and close partnership with all the leading names. We are equipped to complete the services and repairs fast and effectively, keeping our customer’s fridge vans off the road for as little time as possible,” said aftersales operations manager Colin Cooper.

CoolKit has three maintenance packages on offer – starter, enhanced and ultimate – depending on customer requirements, as well as pay-as-you-go service and repair as and when required.

The new department is also supported by a help-desk and account management team based in-house at the head office in Burnley, Lancashire.

Ford approval

CoolKit has also been approved by Ford as a Qualified Vehicle Modifier Programme (QVM) converter and now provides a warranty for the conversion that matches Ford’s own in terms of mileage and duration.

The QVM Programme requires converters to have an annual facility inspection and review, conform with all Ford industry guidelines for vehicle conversions and comply with all applicable Federal Motor Vehicle Safety Standards.

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