UK: Nottingham-based condensate pump and support systems supplier Pump House has been named Climate Center’s Supplier of the Year.
The presentation made at Pipe Center and Climate Center’s annual conference last month in front of nearly 300 staff and supplier representatives at the Ricoh Arena in Coventry
The two-day event provided the opportunity to review performance, discuss strategy and celebrate outstanding achievements across the business. Suppliers also staged an exhibition of new technology, to update branch managers and sales teams on the latest developments.
Pump House sales director Craig Peebles took great pride in receiving the award: “We adopt a simple philosophy – we aim to maintain high levels of customer service and to keep our stock of over 1,500 products in continuous supply,” he said.
“I am so delighted that Pump House has received an award to acknowledge these principles in the form of positive branch feedback and maintaining high on time in full delivery levels,” he added.
Lee Jon Newman, managing director, thanked suppliers for their strong support and commitment over the past year. He outlined plans to work even more closely with suppliers in future, and continue building on the company’s customer service proposition, with the aim of making Pipe Center and Climate Center the undisputed merchants of choice in their respective markets.
“There is no doubt that our close partnerships enable us to deliver the best service and product offering in the market. This, in turn, helps customers deliver for their own clients,” he said, adding: “Being at the heart of the industry’s supply chain, we have a unique perspective on the market – that not only gives a tremendous vantage point, but also a practical opportunity to help the industry as a whole raise its game.”
During the two-day event, the company’s performance and ambitions for the coming year were highlighted though presentations based on well-known television shows, such as the One Show, Question of Sport and Question time.
Key targets identified for growth include the core building services market, industrial sector, and refrigeration and air conditioning.
Special guest at the event was Sean Fitzpatrick, former New Zealand All Black, who led a foundation-shaking “haka” on stage.