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Toshiba offers online training

UK: Toshiba Air Conditioning UK is to launch a series of online technical training courses to enables installers to learn at their own pace.

Launched as a complement to Toshiba’s classroom-based training courses, the online training has been aimed at busy engineers keen to update their skills at a time to suit them. It uses a combination of instructional videos, pictures and bite-sized information that users can study and return to at any time.

To ensure users have absorbed key principles and knowledge, courses conclude with an assessment quiz. Upon successful completion, a printable certificate provides proof of the achievement. 

Users will have their own training account which records the courses they have successfully completed, either online or physically in the classroom. This provides automatic validation for warranty cover for equipment installed by each user, in accordance with Toshiba’s terms and conditions.

To access online training, installers must have attended one VRF installation and service course in person. To qualify for all versions of Toshiba’s seven year warranty, installers are required to have completed all of the following courses, either in person or online: Toshiba Digital Inverter and Super-Digital Inverter/residential installation and servicing; Toshiba VRF installation and servicing; Toshiba VRF-e installation and servicing; Toshiba controls.

Toshiba says it plans to develop the online training programme over time, with the addition of new courses on system design and application, as well as key technology topics, such as compressors and related components.

David Dunn, managing director sales at Toshiba Carrier UK, said: “We have had great take-up of our classroom-based training courses, with many thousands of engineers attending over the past three years. However, we are aware that some customers find it difficult to commit a full-day to attend courses in person. The new online training portal gives them the flexibility to learn at a time, place and pace to suit them. We believe it will be a popular addition, and help our drive to update the skills of air conditioning installers across the country.”

The training portal can be accessed here.

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