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Parts Town named master distributor

USA: Parts Town has been named as the master distributor for genuine OEM replacement parts for The Whalen Company’s HVAC equipment across the United States.

This partnership builds on Parts Town’s existing inventory of the Maryland-based Whalen Company’s parts for fan coil units and heat pumps to enhance parts availability and streamline ordering for customers. Parts Town will oversee key supply chain operations for The Whalen Company, including inventory management, warehousing, fulfilment, and customer support.

The Whalen Company customers can now shop for replacement parts anytime on partstown.com or through the Parts Town mobile app and receive same-day shipping on all in‑stock parts ordered by 21.00 EST Monday to Friday and by 16.00 EST on Saturdays. 

Additionally, customers can utilize Parts Town’s Stock ‘n Ship auto-replenishment program to keep essential parts readily available, and Parts Town’s dedicated support team is available via phone, email, or live chat to assist with any ordering needs.

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