British Gas guarantees heat pump savings
21st May 2023
UK: British Gas is promising to only install a heat pump if it will heat a home as well as a traditional boiler.
The new Warm Home Promise addresses a key barrier to heat pump uptake by guaranteeing customers their money back if a heat pump does not warm their home as effectively as a traditional gas boiler.
It has been created to offer reassurance for those that may be hesitant about making the switch to a heat pump and forms part of wider initiatives to help drive heat pump uptake in the UK and support consumers in the transition to greener heating solutions.
The new heat pump offer includes a five-year guarantee and install costs from as low as £499 in Scotland and £2,999 in the rest of the UK.
“We recognise that the transition from a boiler to a heat pump can be daunting and want to reassure our customers that they can effectively heat their home, even through the coldest spells in Winter,” explained British Gas Zero MD Andrew Middleton.
“Heat pumps are an important part of helping the UK lower its home emissions to reach our net zero targets so we are doing all we can to increase take up. We recognise that the transition from a boiler to a heat pump can be daunting and want to reassure our customers that they can effectively heat their home, even through the coldest spells in Winter,” he added.
