Having increased its capacity 30% since last year, the company recently recruited a remote service engineer in Stockport to complement engineers based in Leeds and another engineer in Birmingham to work alongside teams in Milton Keynes.
Lee Grant, HR manager at Cold Control, explains: “We are expanding our team so that we can offer our nationwide clients better coverage and more support when they need it, as well as helping our own workforce become more efficient.
Grant continues, “By the time we have finished our recruitment process, we will have the most staff on the road that we’ve ever had.
“Each of our engineers is multi-skilled and able to work in most areas of the business. We are often praised that our engineers are qualified in more than one role, and the young engineers that join us relish the opportunity to develop their skill-set.”
Cold Control has also upgraded its computer system to create even greater efficiencies in the business. Grant explains, “We now have a fully comprehensive service package in place which allows us to give our customers instant real-time updates whatever time they call us.
“The new system allows us to provide them with a snapshot history of any job, and the ability to report on current progress with larger projects. We can also let the customer know exactly where the engineer is at any specific time, using a new tracking system that we have in place.
Formed in 1989, Cold Control offers a full turnkey service including: design, installation, after sales service and maintenance. Accredited to SafeContractor and Industry Skillscards, Cold Control offers a variety of systems from suppliers such as Daikin, Toshiba, Fujitsu and Mitsubishi.