UK: Refrigeration and air conditioning wholesaler Hawco has extended its opening hours in response to customer demand.
Customers can now reach Hawco’s sales team between 08.00 and 18.00 (formerly 8.40 to 17.00). The new longer hours mean orders can be made right up to 18.00 (17.00 on Friday) for same-day despatch. The business will also be open between Christmas and New Year for the first time.
The change is said to have been prompted by the demands of major retail, contractor and installer customers who are looking for a more responsive service to meet their own stringent performance targets.
Hawco managing director, Mark Taylor, said “We consider ourselves to be a vital component in our customers’ success. In an increasingly 24/7 world, we are delighted to make changes to the way our sales team, warehouse staff and logistics suppliers operate to better support contractors with their last-minute requests.”