Online tool helps customers create
UK: Hoshizaki’s new online Gram Configurator enables customers to select products and create a tailor-made refrigeration solution.
Customers can now configure their chosen Gram product by the series, temperature range, refrigerant and material finishing, as well as choosing from a wide range of options and add-ons.
“As a customer-orientated brand, Hoshizaki understand that different kitchens require different refrigerated storage solutions, hence why one of our main goals is to continue to work on support strategies for our partners and customers to provide smooth, easy and efficient information, sales and purchase processes. We believe our new configurator is a perfect example of this effort,” said Hoshizaki UK & Ireland director Simon Frost.
Customers can select the most suitable cabinet or counter range from Gram Baker, Gram Compact, Gram Eco, Gram Gastro 07, Gram Gastro 08, Gram Roll-in 1500, Gram Standard Plus, or Gram Superior series products.
They can then select the required temperature range, refrigerant, exterior/interior material and component configurations, such as legs, castors, table-top options, and preferred electrical plug.
For upright cabinets, customers can select the number of shelves as well as the orientation of the cabinet door.
After the configuration has been saved and confirmed, customers will receive an email with a configuration summary. At the same time, the nearest sales branch will receive an automated notification to forward to a certified dealer in your region.
Easy-to-use and operable by all UK and European customers, the multi-lingual, Gram online configurator truly marks the next step in customer service and product excellence.
See how the Gram configurator works, here.