Wolseley introduces new safeguarding measures

UK: Following the most recent coronavirus developments, refrigeration and air conditioning wholesaler Wolseley has confirmed that its branches remain open but has introduced additional health and safety measures. 

Amongst a raft of new measures, customers are being asked to pre-order, call before arrival and pick the goods up at the roller shutter door for collection, rather than entering the branch.

As of today, cash will no longer be accepted – all payments at branch must be by card.

Customers will no longer be required to sign on glass, instead the name of the person collecting  will be taken and printed on the receipt. 

In addition to asking customers to respect the two-metre social distancing rules, Wolseley is also instituting a one-customer-out, one-customer-in rule in its smaller branches.

The branch restrooms are now closed to customers and the coffee machines are also switched off.

Alternatively, if customers prefer a no contact delivery, Wolseley asks for advance and outline details of a preferred safe place.

In a statement to customers, Wolseley its doing as much as possible to ensure it’s well placed to continue to meet the market’s needs whilst safeguarding the health and wellbeing of its customers, colleagues and communities.