AMP split has no impact on warranties

UK: Toshiba has reassured customers that the cancellation of its distribution agreement will have no impact on customer warranties.

In its first official announcement following the split, the company says it will continue to provide cover and technical support to customers who have purchased Toshiba and CIAT products through AMP.

Following Panasonic’s acquisition of UK distributor AMP on September 1, Toshiba was first to cancel its long-standing distribution deal just five days later.

“Moving forward, Toshiba and CIAT distributor Cool Designs Limited, and Toshiba distributors Cool Solutions Distribution Ltd, Dysk plc, GT Phelan, and Hushon UK Ltd, will play an enhanced role in supporting Toshiba and CIAT’s customer base, working alongside wholesaler Wolseley through Climate Center’s UK branch network,” the Toshiba statement announced.