The move comes after the Colchester-based company was awarded Mitsubishi Electric’s Business Solutions Partner status, which enables it to offer an extended 7-year warranty. As a result, Cloudfm will now underwrite a further 3-year warranty on all new equipment and parts for Mitsubishi Electric air conditioning products in the UK.
“At Cloudfm we already track the warranties on parts and labour associated with air conditioning, but this new offering takes our process to a whole new level,” commented Cloudfm CEO Jeff Dewing.
“Through improved traceability, accountability and standardisation, our clients will achieve a far better return on investment over the lifetime of each installation.”
Equipment eligible for the 10-year warranty will be asset tagged at the factory and can then only be installed, maintained and repaired by Cloudfm-approved engineers who hold a Mitsubishi Electric training certificate(s).
“Cloudfm has built its reputation on delivering the best possible service to its customers and this total commitment to excellence matches the quality of delivery that we as a manufacturer expect,” commented Mitsubishi Electric sales director Deane Flint.
“The promise to add this extension to the warranty reinforces that approach and is also a clear demonstration of Cloudfm’s ability to ensure that our products deliver maximum performance for customers throughout their working life.”
Cloudfm was launched in 2011 by a team of FM experts and has rapidly gained an impressive list of clients including some of the best known retail and restaurant brands, such as KFC, Pizza Express, ASK, Zizzi, Wolseley, Warehouse, Karen Millen, Coast and Oasis.